FAQ
Frequently Asked Questions About Residential and Commercial Roofing
At Brown Roofing, we know that whether you own a home or manage a property, roofing projects can bring up a lot of questions. From quick repairs to full replacements, for both residential and commercial roofs, we’re here to make the process clear and stress-free. Below, you’ll find answers to the most common questions we hear from our customers in the Phoenix Valley — so you can feel confident in choosing a roofing company you can trust.
Our company
About Brown Roofing
Are you licensed and insured?
✅ Yes, Brown Roofing is fully licensed, bonded, and insured in Arizona. Our team of certified professionals ensures that every project meets local codes and industry standards.
How long have you been in business?
📆 We’ve been proudly serving Phoenix and the surrounding areas since 1974, bringing over 50 years of roofing expertise to every job.
What areas do you serve?
📍 We provide roofing services across the Valley, including Avondale, Ahwatukee, Buckeye, Cave Creek, Chandler, Fountain Hills, Glendale, Gilbert, Goodyear, Litchfield Park, Mesa, Paradise Valley, Peoria, Phoenix, Rio Verde, Scottsdale, Sun City, Surprise, Tempe, and Tolleson.
Services & Offerings
How much does residential electrical repair cost?
💰 Every job is different, but we provide an onsite estimate before any work begins, ensuring no surprises.
Do you charge for estimates?
⚡ No! We offer free onsite estimates so you know exactly what to expect before committing to service.
Do you offer financing?
💳 Yes! We provide 0% financing options for 6-12 months on larger electrical projects like panel upgrades or rewiring.
Emergency & Same-Day Service
What types of roofing services do you offer?
🔨 Our services include flat roofing, tile roofing, shingle roofing, foam roofing, re-roofing, roof repairs, and walk deck coating. Whether you need a minor repair or a complete roof replacement, we have you covered.
Do you handle both residential and commercial projects?
🏠 Yes, we specialize in both residential and commercial roofing solutions tailored to meet the specific needs of each client.
Can you assist with insurance claims?
📄 Absolutely. We can guide you through the insurance claim process, providing necessary documentation and working directly with your insurance company to ensure a smooth experience.
Estimates & Financing
Do you offer free estimates?
🆓 Yes, we provide free, no-obligation estimates. Our team will assess your roofing needs and offer a detailed quote without any hidden fees.
Are financing options available?
💳 We understand that roofing projects can be a significant investment. That’s why we offer flexible financing options to help make your roofing project more affordable.
Scheduling & Process
How soon can you start my roofing project?
⏱️ Our scheduling depends on the scope of the project and current workload. However, we strive to begin projects promptly and will provide a timeline during your estimate.
What is your process for a typical roofing project?
🔁 Our process includes an initial consultation and inspection, providing a detailed estimate, scheduling the project, completing the work efficiently, and conducting a final walkthrough to ensure your satisfaction.*
Materials & Installation
What roofing materials do you use?
🧰 We use high-quality materials from trusted manufacturers, including GAF and Malarkey. Our selection includes various options to suit different roofing needs and preferences.
Do you offer warranties on your work?
🛡️ Yes. In addition to manufacturer warranties on materials used, our industry-leading workmanship warranties are customized based on the specific project and roofing system, ensuring you receive the best protection tailored to your needs.
Maintenance & Repairs
How do I know if my roof needs repairs or replacement?
🔍 Signs such as leaks, missing shingles or tiles, sagging areas, or visible wear and tear may indicate the need for repairs or replacement. We recommend scheduling an inspection to assess the condition of your roof.
Do you offer maintenance services?
⚒️ Yes, regular maintenance can extend the life of your roof. We offer maintenance services, including inspections and minor repairs, to keep your roof in optimal condition.